Outsourcing that performs
Accelerating business growth through customer acquisition
For over 15 years, Kareemiya Technologies & BPO has helped businesses across the United States grow through high-quality customer acquisition, inbound and outbound contact centre services, digital marketing and business process outsourcing.
Performance Marketing · Lead Generation · Contact Center Solutions · Digital Marketing · Customer Support
Who we are
A BPO partner that behaves like your own team
Kareemiya Technologies & BPO is a leading business process outsourcing company specialising in customer acquisition, digital marketing, contact centre operations and business support services.
Our mission
Empower businesses through reliable outsourcing solutions and measurable growth.
Our vision
Become one of the world's most trusted outsourcing and customer acquisition companies.
Leadership
Led by people you can actually reach
Both executives publish a direct line. If something matters enough to escalate, it should not have to travel through a switchboard.
Read both messages
Shaban Javed Mughal
Chief Executive Officer
“Our vision is to build lasting partnerships by delivering exceptional outsourcing, customer…”
Naveed Ahmad
Managing Director
“Our mission is to help businesses grow through reliable outsourcing, digital marketing…”
What we do
Six service lines, one accountable team
Each programme is scoped around your funnel and your numbers — not a packaged tier.
All servicesCustomer Acquisition
We find, qualify and hand over people who are genuinely ready to buy — verified, warmed and transferred while intent is still high.
Explore 02Business Process Outsourcing
Support, admin and data operations run by a trained, managed team — so your in-house people can stay on the work only they can do.
Explore 03Digital Marketing
Search, paid social and landing pages managed as one system, judged on cost per qualified lead rather than impressions.
Explore 04Contact Center Solutions
Licensed, monitored contact centre capacity — inbound queues, warm transfers and scheduling handled by agents trained on your account.
Explore 05Remote Workforce Solutions
Vetted remote professionals embedded in your team — recruited, trained, supervised and replaced by us if the fit is not right.
Explore 06CRM & Business Automation
The integrations, routing rules and dashboards that make everything above run without anyone re-keying data.
ExploreIndustries
Sectors we run live campaigns in
Deep benches in insurance and legal intake, with active programmes across five more verticals.
Legal
Case intake, claimant qualification and signed-retainer support for personal injury, mass tort and MVA practices. 02Insurance
Medicare, final expense, auto and life campaigns — verified, compliant and transferred to licensed agents. 03Healthcare
Patient scheduling, eligibility checks, reminder programmes and administrative support handled with care. 04Financial Services
Lending, debt relief and advisory pipelines qualified on affordability and intent before your advisers spend a minute. 05Home Services
Roofing, solar, HVAC and remodelling demand — homeowner-verified and booked straight into the installer diary. 06Technology
Tiered technical support, onboarding assistance and SaaS trial conversion for product teams that would rather build. 07Professional Services
Consultancies, agencies and B2B firms supported with outbound prospecting, scheduling and client administration.Why Kareemiya
Six reasons clients stay
Fifteen years of running other people's front lines has taught us where programmes break.
The full case15+ Years Experience
Operating since 2010 across customer acquisition, contact centre and back-office delivery. We have seen how campaigns fail and built around it.
Skilled Professionals
Over a thousand agents hired and trained. Recruitment, onboarding and coaching are permanent functions here, not an afterthought.
Customised Solutions
No packaged tiers. Every programme is scoped to your funnel, your criteria and your systems.
Performance Driven
We are measured on qualified volume, conversion and cost per acquisition — the numbers you are measured on.
Advanced Technology
Cisco and BroadSoft telephony, CRM integration, automated routing and live reporting as standard.
Scalable Operations
Two delivery centres and a standing recruitment pipeline — add trained headcount in weeks, not quarters.
How we work
From discovery to continuous optimisation
Six stages, each with a deliverable you sign off before the next one starts.
See the full processUnderstand the Business
We start by learning how you actually make money — the offer, the buyer, the objections, the margin. Nothing gets designed until that is clear.
Develop the Strategy
Channel mix, qualification criteria, team shape, scripts, technology and the definition of a qualified lead — written down and signed off.
Launch
Agents are recruited for your account, trained on your product and calibrated against your standard before they take live volume.
Quality Assurance
Every agent is monitored and scored weekly against a calibrated rubric, with coaching attached to the score.
Reporting
Live dashboards plus a weekly review covering volume, conversion, cost per acquisition and quality trend.
Continuous Optimisation
Scripts, targeting, routing and staffing are adjusted on the evidence — every month, not once a year.
How it works
From brief to live volume in weeks
Six stages, each with a deliverable you sign off before the next one starts.
See the full processA process you can audit
Nothing is designed until we understand how you actually make money, and nothing scales until a pilot cohort is hitting the agreed quality bar.
- Qualification criteria written and signed off before the first call
- Agents recruited for your account and trained on your product
- Weekly calibrated scoring, with coaching attached
- One shared dashboard both sides read
Live now
Campaigns running on our floors today
Whether you are buying transfers or looking for a seat on one of these teams — both start here.
All campaigns
Built on enterprise telephony
From the floor
What our people say
Working at Kareemiya as a Project Manager has been life-changing. The supportive environment, growth opportunities and teamwork inspire me daily. It is more than a job — a career built for success.
Project Manager
Operations
The best campaign I have ever worked on. The campaigns are innovative and impactful, and the work is genuinely rewarding.
Aisha
Campaign Specialist
Best company culture and a supportive environment. The team spirit and collaboration make every day fulfilling and productive.
Shoib Tanweer
Team Lead
The leadership is inspiring, approachable and genuinely cares about employee growth and well-being.
Laiba Kayani
Human Resources
This company balances a thriving culture with real opportunities for personal and professional development.
Ahsan Shabeer
Team Lead
Careers
Build your career with Kareemiya
Join a professional, growth-focused team where your skills, dedication and ideas are valued. We hire regularly for customer support, sales, lead generation, verification, digital marketing and administration roles.
- Professional and supportive work environment
- Career development and growth opportunities
- Performance-based recognition and incentives
- Training and skill development
Insight
Notes from fifteen years on the phones
Industry trends, operational playbooks and the metrics that actually move.
All articles
Questions
The things clients ask first
Straight answers on scope, quality, integration and how a programme actually starts.
All questionsWe work across legal, insurance, healthcare, financial services, home services, technology and professional services. Our deepest bench is in insurance and legal intake, where we run campaigns continuously.
Yes. There are no packaged tiers. Every programme is scoped around your funnel, your qualification criteria, your systems and the numbers you are measured on.
We integrate with Salesforce, HubSpot, Zoho, GoHighLevel and most platforms with a REST API. Where a direct integration is not available we build the middleware and hand it over documented.
Dedicated agents work your account only, on your systems, with a named team lead and a QA analyst assigned to the programme. You interview and approve every placement.
A standard campaign runs two to three weeks from kickoff to live volume — scripting, recruitment, training and a calibration pilot before we scale.
Programmes typically start at five dedicated seats, which is the point at which supervision and quality assurance can be properly resourced.
Next step
Let’s build the pipeline together
Tell us what you are trying to grow. We come back with a scoped programme, a timeline and a number — not a brochure.